The products shown on the ROQS Website are offered for sale within the limit of available stock and under the conditions of sale specified on the Website.

ROQS reserves the right to modify at any time and without notice the Products displayed on the Website. The sale conditions related to the Products—in particular pricing conditions—are those in force at the time an order is placed by the customer.

ROQS perfumes are handcrafted in small batches to provide our customers with the freshest product. As ROQS maintains an established recipe for each batch, it is possible that fragrance variations could occur per perfume batch, and thus, per individual order.

ROQS perfumes are handcrafted with fragrance oils ROQS perfumes are not all natural and contain fragrance oil. If you have extremely sensitive skin, it is always recommended to do a patch test (try a small portion of our perfumes on a very small portion of your skin) for compatibility and potential allergic reactions.

ROQS maintains the right to modify its’ formulation to provide our customers with the best aromatic fragrances.

ROQS shall not be held liable in any way should it run out of inventory or if the Products otherwise become unavailable.

In order to fulfill your orders, sign up for our newsletters, or log in to our website to access saved orders, you may be asked to enter personally identifiable information (PII) such as your name, e-mail address, mailing address, phone number, credit card number, and username/password.

We may use the information we collect from you to personalize your experience, to improve our website to better serve you, to respond to customer service requests, to administer a contest, promotion, or survey, to fulfill orders you made on our site, to quickly process your transactions, to ask for ratings and reviews of services, or to send you information about new physical locations of our products.

If at any time you would like to unsubscribe from receiving future emails, you can email us at info@roqs.in, use the Contact form on our website, or use the ‘unsubscribe’ link at the bottom of any email you receive from us.

All prices, discounts, and promotions posted on our site are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed. Price increases will only apply to orders placed after such changes.

Sales and special offers may run for limited times only. These may not apply to physical stores that carry our products. Online sales and special offers will not be honored beyond the stated time limit, once stock runs out for limited offers, or in physical stores.

Posted prices do not include taxes or charges for shipping and handling. All such taxes and charges will be added to your merchandise total and will be itemized in your shopping cart. Shipping and handling will vary according to location.

Terms of payment are within the sole discretion of Osworld Scientific Equipments pvt Ltd. Payment must be received by us before acceptance or fulfilment of an order.

ROQS may refuse to accept your order at any time at our sole discretion, with or without explanation. ROQS will not charge you for any order it chooses not to accept.

You may change or cancel your order at any time before it is shipped. You must notify us at info@roqs.in or on our contact page immediately. If your order has already shipped, you may not cancel your order.

ROQS may cancel your order at any time in our sole discretion, with or without explanation. ROQS will refund you within 15 days of sending you a notification of cancellation.

ROQS ships perfumes within one to five (1-5) days of receiving orders, or longer with small batch, special orders, or if notice is provided upon ordering. If it will take longer than five days, you will be notified in your order confirmation. ROQS ships via local couriers/USPS, although reserves the right to change shipment services at any time. Delivery time may vary depending on location, time of year, and other factors beyond ROQS control. Please note that couriers/USPS only allows fragrances to be shipped by ground transportation. Delivery times will be dependent on ground shipping and may take a week or longer.

ROQS is not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. ROQS provides tracking information and shipper carrier information for the customer at the e-mail address provided in the order form.

All online perfume sales at the ROQS online store are final. Items may not be exchanged once purchased and may not be returned to individual stores that carry ROQS perfumes.

Individual stores will only take returns from their own store and pursuant to their own return policies. Individual stores will not take returned perfume (1) without receipts; (2) with receipts from a different brick and mortar store; or (3) with receipts from the ROQS online store.

ROQS wraps all products in bubble wrap and attempts to keep them as safe as possible. However, we do not have control over our carriers or potential accidents in transit. If you receive a broken product that is the fault of the carrier, you must notify us by e-mail at info@roqs.in or our contact form within three (3) days of receiving shipment. Any broken product requests must include a photo of the broken product. Replacement if any thereafter, will be at the sole discretion of ROQS.

Our perfumes are safe for normal, topical use as perfumes. They are not safe for ingestion. Do not put perfumes in eyes or anywhere other than your apparel. ROQS only warranties its products for safe use in small amounts on one’s apparel and not for any other purpose.

You hereby agree to assume all risks in the use of ROQS products. You agree that ROQS will not be held liable for any allergic reactions, sensitivities, or damages related to uses of our perfumes other than normal perfume uses.

You hereby agree that Osworld Scientific Equipments pvt Ltd, its employees, representatives, and successors, shall not be liable under any circumstances for any damages arising under your use of its products, for any third party uses of the products, for any acts of negligence or recklessness by ROQS or others, for any breaches of this contract, or for the uses of the products provided by ROQS by any other parties.

You hereby agree that Osworld Scientific Equipmentspvt Ltd, its employees, representatives, and successors, shall not be liable for any statements or representations of third-parties regarding its products, including the physical stores at which the products are sold.

Title and risk of loss pass to you upon our transfer of products to the shipping carrier. Shipping and delivery dates are estimates only and cannot be guaranteed.

ROQS-Beyond Senses name, logo, and fragrance names are registered trademarks. Use of these marks without written permission is a violation of these Terms and Conditions and an infringement of Osworld Scientific Equipments pvt Ltd’s intellectual property.

Images of Osworld Scientific EquipmentspvtLtd’s perfumes, videos, and written descriptions are all the registered or unregistered copyrights of Osworld Scientific Equipmentspvt Ltd. Use of these items without written permission is a violation of these Terms and Conditions and an infringement of Osworld Scientific Equipments pvt Ltd’s intellectual property.

Stock images on Osworld Scientific EquipmentspvtLtd’s website are in the public domain or purchased by ROQS for use on its website. If you see an image that is not in the public domain and has not been purchased, please notify ROQS at info@roqs.in

Products on Osworld Scientific EquipmentspvtLtd’s website are for personal and household use only

If you would like to be a licensed retailer of ROQS products, please e-mail us at info@roqs.in or through our contact form to receive our wholesale contract.

Force Majeure jurisdiction: strictly within Mumbai, India.

ROQS will not be responsible to you nor deemed to have breached these Terms for any failure or delay in our performance under these Terms when such failure or delay is caused by acts or circumstances beyond our reasonable control.

Notices. For feedback, complaints, or requests, contact ROQS through our e-mail at info@roqs.in or our contact form on our website.